Select one of our popular topics to find business products and service providers

 

Datapoint

Provides call center management services.
www.datapoint.com/

Ulysses Learning

Contact center simulation-based training program for customer service, sales and coaching.
www.ulysseslearning.com

ISI eLearning Solutions, LLC

Agent and supervisor call center training on the web or CD-ROM.
www.isi-elearning.com/

Call Centre Association

UK trade association representing the call and contact centres.
www.cca.org.uk/

Adeptel

A multi-service telecommunications bureau offering long distance or 800/900 business services.
www.800adept.com/

Comsys Multi Media Services

Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
www.cmm-services.co.uk

Frank Solutions

Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
www.tpath.com/

Stonehouse Communications

Timeshared network based telesales dialing system.
www.stonehousecom.com/

White Pajama

Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
www.whitepajama.com/

Taw Valley Telecoms

UK based outsourced call centre services provider offering inbound and outbound solutions.
www.tawvalleytelecoms.co.uk

Real AdSense Secrets - Build Your AdSense Business Today


By Susan Velez

Google AdSense is a lucrative way to make money online without having to spend any money. However many people will start a blog and put some AdSense code on their blog and expect to see money begin to come in. Unfortunately this is not the way to build an AdSense business. However with these AdSense secrets I am going to expose you can literally be making money with in the first 30 days.

What are passionate about? Better yet what is "hot?" People are always looking for ways to treat something, buy something, or get information on something. If you can find a keyword that is "hot" and the crowd is starving for information about it, then you have found a "goldmine." People come to the internet to browse for all kinds of information and if you can find a way to get them the information that they have come to look for then the money you can make from your efforts are endless.

Before you run off to set up a free blog; by Google; find a niche that interests you and that you feel like you can become an expert on. Yes everyone can become an expert and you do have some wisdom in certain areas. You do not have to purchase a keyword tool finder at first you can find your niche keyword by going to Google' free keyword tool finder. However once you begin making some money by using these AdSense secrets I highly recommend purchasing a keyword tool finder it will give thousands of more keywords than the free tool

You can begin setting a free blog and begin writing. One important thing about making money with real AdSense secrets is you want to always make sure your content is original so that your blog can get good rankings with Google. Once you begin building your AdSense empire and start your blog; take the time to add fresh content everyday. Google loves content the more content you add the more traffic Google will send to your site.

This is where many people stop they put all kinds of pretty pictures on their blogs or websites and post a couple of times. Now they sit back and expect to get all kinds of traffic to their site so they can begin making money with AdSense.

However you must also learn about how to get one way links to your website to let Google know your site is there. The more one way links you can get to your site the more the search engines will think your site is of importance.

Hopefully these real AdSense tips will help you get started. If you want more information on how to build you AdSense business feel free to visit the website below

Learn how I get a check every month from Google for over $100 without spending any money on advertising. Get all the secrets here.


A6

Do Good CAPTCHAs Really Have To Be Unfriendly? An Expert Explains


by John Prodonovich

For those of you who are not familiar with the term, a CAPTCHA is a feature on many user populated websites, such as Myspace with the purpose of blocking automated programs from spamming its users and for overall security. Here is how it works:

A user is required to enter a random letter and number password into a form before being able to submit information, log in, etc. This password is essentially given directly to the user in an image, rather than in text form, so that an automated program cannot detect the characters. The password the form field expects is the same as that shown on the image, but this sometimes causes problems.

Jeff Atwood at the Coding Horrors blog discusses whether CAPTCHAs are dead. This follows a news report that scalpers probably beat the CAPTCHAs at Ticketmaster.

Jeff links to a Chinese site that sells CAPTCHA decoders. The site quotes different prices for breaking different CAPTCHAs. An eBay decoder, for example, is being sold for $4000 and claims 70% accuracy.

What caught my attention were the unbreakable CAPTCHAs in the list. The Yahoo CAPTCHA is listed as unbreakable. That isn't surprising. Most of us can barely get it right ourselves.

Consider a Yahoo CAPTCHA. Sometimes you cannot tell the difference between a G or a 6? And the way that letters are often skewed, the difference bewteen certain uppercase and lowercase letters is virtually unrecognizable?

Contrast that with a Google CAPTCHA also listed as unbreakable. The Google image is clean and legible. Most of us have no difficulty getting it right. Google demonstrates that effective CAPTCHAs don't have to be unfriendly to users.

I am curious to learn which CAPTCHA libraries generate strong, yet user friendly challenges.

For information on Penetration Testing, please visit Plynt.com.

R6

SEO, the HTML Source Code and Competition


By Ricci Mathew

You have a business, and ever since you started the SEO campaign, business has been good and most of your business enquiries have been coming via your website. You are getting professional SEO support and an ongoing SEO program takes care of all your SEO work.They have optimized your website and now it attracts a fairly good quantity of relevant incoming traffic which has been resulting in good business enquiries and sales. Now, suppose you have other competitors for your business in your region and would like to know if your competitors also have an SEO campaign going on with their website. As you are ignorant on this issue it has been making you anxious. They have always been your stiff competitors so you can't just call them up and ask about it! So what do you do?

Ok, if you want to find out about your competitors are also optimizing their website it is a very simple process to find it out. It is not necessary for you to send some one out to spy on your competitors to get this information because it will only take you a few minutes to find out and confirm this information online. All you need to do is just go to your competitor's website and check on its HTML source Code!

This is how one should go about it. Go to the concerned web site's homepage on the browser and click on "view" and choose "source" and the HTML source code page opens up. If you are using Internet Explorer 2.x, right-click on the web page, and then click View Source. To view the HTML source code for a web page that contains frames, right- click the web page in a frame, and then choose "view source". Looking at this page you will be able to get the required information.

On this HTML source code page, just see if there are main keywords in the header tags KEYWORDS , the title tags KEYWORDS , and in the image alt tags KEYWORDS . These are always located near the top of the source code. Also if the content on the webpage has been optimized for the search engines, you will find that the text on the web page contains a minimal repeated use of the keyword. These clues are more than enough to confirm the fact that your competitor is also smart enough to have gone for website optimization. (Now you have another new area of competition and must outsmart him)

The author of this article is Ricci Mathew of Outsource Strategies International (OSI), a US based company that offers services in Search Engine Optimization, SEM, PPC advertising for clients across the US.

A4

Alexa Traffic Rank - Improve Your Low Ranking


by Tim Predaina

Informing Alexa Of All Website Visitors

I wanted Alexa to know about "ALL" visitors my traffic exchange website was receiving, not just traffic from their toolbar users. I wanted them to know not because I support them, but because so many other users did. Users that were apparently unaware of the traffic-ranking prejudice. I accomplished this by installing the Alexa traffic rank banner on all of the pages within my website.


Free Advertising

The Alexa traffic rank banner is a free advertisment for them. Adding their banner to your site is a small price to pay for the increase in traffic rank. They offer several types of banners in different sizes, so it should be easy to one that fits your pages.

Since installing the code on January 15, 2007, the traffic rank for checks4free.com had improved by over 4.5 million within 15 days. That does not mean there was that much traffic. It means that the website had moved up the list from the number 6 million spot to approximately the 1 million spot.

You can view the Alexa traffic rank for the Checks4Free Traffic Exchange using this URL: http://www.alexa.com/data/details/traffic_details?url=checks4free.com.

Conclusion

If your website has a low Alexa traffic rank, I hope the suggestion in this article will help you to improve your ranking as well. The help file on the Alexa website talks about the biased ranking. However, to the millions of users that base an opinion about a website using the Alexa traffic rank, numbers speak louder than words. Your only other option is to hope that more Alexa toolbar users visit your website.

Tim Predaina is with Checks 4 Free, a free manual traffic exchange - http://www.checks4free.com - that delivers real visitors to your websites. Visit: http://copywriting.predaina.com for information about writing articles for content to build traffic.

R4

Google
 

NY Times Business

Coming Home to Roost
The employees of Fannie Mae and Freddie Mac are reeling from financial blows as the mortgage finance companies lurch toward what could be a government bailout.


AT&T’s Rivals Are Happy to Attack Over iPhone’s Network Woes
The debut of Apple’s iPhone 3G cellphones has been a public relations headache for AT&T, after complaints of dropped calls and poor network connections.


Economic Growth Revised Higher
Gross domestic product increased at a 3.3 percent annual rate in the quarter, the government said.


Struggling Lehman Plans to Lay Off 1,500
The ailing Wall Street bank plans to lay off as many as 1,500 employees, or nearly 6 percent of its work force, before it announces third-quarter results on Sept. 15.


As Biomass Power Rises, a Wood-Fired Plant Is Planned in Texas
The city of Austin, Tex., approved plans for a huge plant that will burn waste wood to make electricity, the latest sign of rising interest in a long-dormant form of renewable energy.


Yahoo Search Engine News

Economy shows vigor in Q2, but seen flagging (Reuters)

The U.S. economy expanded at a stronger-than-first-reported 3.3 percent annual rate in the second quarter, as consumer spending and net exports were more robust than initially estimated and inventories fell less sharply, a government report showed on Thursday. (Graphics/Reuters)Reuters - Strong exports and consumer spending supported by government stimulus checks drove the U.S. economy up at a solid 3.3 percent annual rate in the second quarter, much faster than first thought, but growth is expected to flag as those factors fade.



Dell profits disappoint as tech spending weakens (Reuters)

A Dell laptop computer is seen in New York, August 26, 2008. (Brendan McDermid/Reuters)Reuters - Dell Inc posted a surprisingly steep drop in quarterly earnings on Thursday and said companies around the world are cutting back on technology spending, sending its shares tumbling 10 percent and sparking fears of weakness in the whole tech sector.



Boeing makes "best and final offer" to union (Reuters)

Members of the International Association of Machinists and Aerospace Workers union (IAM) rally on a highway overpass over ongoing contract negotiations during their lunch break at the Boeing airplane assembly plant in Everett, Washington, August 27, 2008. (Marcus Donner/Reuters)Reuters - Boeing Co said on Thursday it made its "best and final" contract offer to its largest labor union, including concessions the aerospace manufacturer hopes will help avert a strike.



Marvell beats Street but posts weak outlook (Reuters)
Reuters - Diversified U.S. chipmaker Marvell Technology Group Ltd gave a conservative outlook for the third quarter, sending shares lower, even after it posted better-than-expected profit helped by increased sales in the wireless and storage sectors.

Lehman looking at cutting some 1,200 jobs: source (Reuters)

Pedestrians walk past a Lehman Brothers sign in New York, June 19, 2008. (Lucas Jackson/Reuters)Reuters - Lehman Brothers Holdings Inc is looking at cutting some 1,200 jobs in its latest round of cost cutting, a person familiar with the matter said, as weak financial markets spur layoffs across Wall Street.



Business Portal News

My favorite books of 2008 (so far)
Okay, so we’re more than halfway through 2008. I’m a voracious reader, and I wanted to share my favorite books that I read in the first half of 2008. 1. American Shaolin. Matthew Polly grew up in Kansas and decided to go study martial arts in China with Shaolin monks. I dare you to read the [...]

Three tips for “company blogging”
This is my personal blog. I don’t run my draft posts by Google’s PR or legal team, other than maybe 2-3 times when I thought a post might have legal implications. But I have learned a few hard-won lessons. So, when someone recently asked me for tips about talking to the public, I couldn’t resist. [...]

Digging out from SIGGRAPH and L.A.
I’m up to my ears in email from last week, but I had a great time down in Los Angeles and at SIGGRAPH: I’ll try to write up a little bit about the trip, but for now I’m gearing up for SES San Jose. Places to find me: - I’ll be on a keynote panel on Tuesday. [...]

What to do in Los Angeles?
I’m going to be down in Los Angeles for the SIGGRAPH computer graphics conference next week, but I hope to have a little sightseeing free time. What would you recommend seeing or doing in Los Angeles?

A Quick Tutorial on JavaScript Bookmarklets
Bookmarklets are very handy pieces of JavaScript code that you can bookmark. In HTML, if you want a link to open in a new window, you’d write it like this: <a href=”http://www.mattcutts.com/blog/” target=”_blank”>Matt Cutts</a> Go on, try it on this link: Matt Cutts If you wanted to create a bookmarklet to open a new window or tab, you’d [...]

Google News

Chime Software LLC Announces New Call Center Module for the Chime iPBX - PR-CANADA.net (press release)

Chime Software LLC Announces New Call Center Module for the Chime iPBX
PR-CANADA.net (press release), Montenegro - 7 hours ago
This module allows small businesses to get virtually the same call center functionality that enterprises or call centers typically might pay a million ...

Call Center On Demand Featured Article - TMCnet

Call Center On Demand Featured Article
TMCnet - 12 hours ago
By Susan J. Campbell, TMCnet Contributing Editor The look and feel of the call center within the organization has changed much over the years. ...

Call Center On Demand Featured Article - TMCnet

Call Center On Demand Featured Article
TMCnet - 12 hours ago
The Call Center On Demand channel promotes virtual call center solutions and includes an overview of Five9’s products. In addition, visitors can find ...

Call Center On Demand Featured Article - TMCnet

Call Center On Demand Featured Article
TMCnet - 12 hours ago
By Susan J. Campbell, TMCnet Contributing Editor The controversy over moving call center jobs to offshore locations has died down somewhat. ...

Proliferation Of Contact Centers And The Benefits Of Outsourcing - Corsavoo.com

Proliferation Of Contact Centers And The Benefits Of Outsourcing
Corsavoo.com, France - 2 hours ago
Call centers are centralized offices that are developed for the task of receiving calls regarding sales and other services. Some call centers also offer ...

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